Transmission logic

If a KLE case is open that contains stories that must be submitted, the following message is displayed: "There are unreported stories".

If a KLE case is open in which no stories need to be transmitted, but there are other KLE cases that need to be transmitted, the following message is displayed: "The insurer reports that other KLE cases should be synchronized".

So that the receiving insurance company can communicate with the accident victim via the current residential address, the residential address currently stored on the personal card is always transmitted with KLE, even if the residential address was a different one at the time of the accident.

If the status of the KLE case remains "reported" because, for example, only the UVGO but not the UVGZ stories could be transmitted, the status is automatically set to "reported" before the next synchronization if all UVGZ stories have been deleted beforehand. A new independent KLE case can then be created to report the UVGZ case.

Synchronize open cases

Step 1: All cases with unsubmitted stories are synchronized

Step 2: Synchronization of all cases whose last synchronization date was more than a week ago.

ago.

Weekly synchronization

Every case that has not yet reached the “Communication completed” status is synchronized at least once a week.

synchronized at least once a week.