Medical treatment

To report a medical contact (service provider), you can search for a doctor or an organization (hospital) via the Medical treatment story. KLE is linked to specifications. If no contact is found or a foreign contact has to be recorded, the procedure below can be used:


If it is a domestic service provider, the relevant contact must first be found via Partner-refdatabase (GLN) - Refdata and the GLN number should ne quoted along with the address and telephone number. A new data record for a non-existent contact can be entered via the search feature using NEW. Service provider’s name, postal code and location must be provided.Foreign service providers have no GLN numbers. In this case, enter as much additional information as possible like email address or phone number. GLN number indication for domestic service providers is not absolutely necessary, but it is helpful for insurers and reduces the number of requests in case of uncertainties.