Introduction to and brief description of the reporting process

Dear SwissSalary Customers,

Dear SwissSalary Partners,

We are proud to present the manual for customer-integrated service process from claim to provision, hereinafter referred to as the KLE. It includes information about setup in SwissSalary and the processes ranging from initial reporting to processing daily allowance benefits for accidents.

Incident reports can be quickly and easily recorded and transmitted to the insurer, even if, for example, the course of events and the exact date of the accident are not yet known. Incident reports are filled with the data of the employee concerned that has already been recorded in SwissSalary. Missing information is then largely filled out automatically. After electronic accident report receipt, the insurer checks whether and how the company is covered by an insurance and automatically generates a claim number that is reported back by the system to the company in the shortest possible time. Furthermore, the company can retrieve the current status of case processing at any time, transmit data on possible incapacity to perform duties and receive relevant daily allowance statements electronically and process everything right in the payroll software. Suva (also referred to as the insurer on the pages below) is currently the first and only accident insurer to enable a digitalized claims management process.

Suva (also referred to as the insurer on the following pages) is currently the first and only accident insurer to enable a digitalized claims management process. In the fourth quarter of 2023, SWICA Krankenversicherung AG with UVG, UVGZ joined the list of insurers ready to receive reports. Notifications to KTG are planned for 2024. SWICA and Zurich Insurance are currently in the pilot phase with SwissSalary customers.

We hope you enjoy using the KLE. We highly appreciate your valuable suggestions for improvement and make sure they are implemented.

Your SwissSalary Team