Payment files of pay processes are created using the ISO 20022 standard. SwissSalary is based on the requirements of SIX (infrastructure operator for the Swiss Financial Center). The XML file for financial institutions is created using the so-called “UTF-8-BOM” encoding. Following individual customer feedback, we have now learned that some banks only accept “UTF-8” instead of “UTF-8-BOM”.
To be in conformity with it, we have now created the option in the bank account master data settings that the XML file can be re-created in “UTF-8”. “UTF-8-BOM” is still included by default and we recommend that you do not change this value. Please only switch to “UTF-8” if your payment file is rejected by the bank. If you have several clients or banks, individual adjustments must be made for each of them.
We have tested numerous ISO files in the new format. Please note, however, that this cannot be conclusively assessed with over 200 banks in Switzerland. If necessary, contact SwissSalary support at an early stage.
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