Case Management |
On the KLE Case card, the “Mark as closed” button can be activated and the case moved to the “Closed” tile, even if the “Closed” tile, even if the ‘Communication ended’ status has not yet been sent by the insurance company. insurance company has not yet been sent. The KLE case will continue to be synchronized with the autosync until the status “Communication ended” has been sent by the insurance company. From this point on, the button can no longer be edited by the user. no longer editable by the user. |