SwissSalary Direct is a web based application and hence requires an Internet connection. When working with the RTC Client, the NAV server (middle tier) must therefore allow outgoing connections on port 443. With SwissSalary 365, an Internet connection is the prerequisite for all activities and SwissSalary Direct integration. If the IT department requires so, the access can be additionally restricted to the following domain: *.swisssalarydirect.ch
Use the following link to check if the port is open and the server can be reached:
https://api.swisssalarydirect.ch/SwsDirectService.svc
Enter this link in your Internet browser on the middle tier server or on the NAV client. If the server re-sponds with “This is a Windows© Communication Foundation service.”, the connection test was successful
If you receive the message “Page unavailable”, it indicates that there is no Internet connection or the port mentioned above is not open.