SaaS cloud sandboxes | Synchronization for EasyRapport, Direct and ELM

Task #10080 | 5056.000

Up to three sandboxes can be created in the SaaS cloud with a push of a button with data from the pro-ductive database, if required. When productive data is copied into the sandbox, all connections to any third-party solutions (web services) and to our add-ons are also copied, of course. It is not entirely un-problematic, since, for example, a synchronization and/or transfer to EasyRapport and/or Direct with the same login details as in productive data can lead to data chaos. We have been beating our brains out thinking of ways to prevent this.

As soon as you start a sandbox with productive data, the connections (synchronization) to EasyRapport, Direct and ELM are interrupted. For example, if you try to start a direct transfer, the following error mes-sage appears:

Synchronization with SwissSalary Direct is deactivated for this sandbox. If this sandbox should synchronize with SwissSalary Direct, you can activate ‘Sync from sandbox’ in SwissSalary Direct settings.

This ‘Sync from sandbox’ field is only displayed in sandboxes.

IMPORTANT NOTE

Please activate this function only after consulting your Dynamics 365 partner or our support.