How you can enter the customer area of SwissSalary?
Link http://www.swisssalary.ch will take you to our website. Click Log In in the upper right corner:
Log in using your company specific login data. Afterwards press the button Update NAV (SwissSalary NAV customers) or Update BAU (SwissSalary BAU customers).
This will allow you to download the most current Updates and PreUpdates. If you click on the respective PDF and/or ZIP icon, you will download the objects and documents.
What additional documents can be downloaded?
In addition to the latest Updates you can download and install the most current PreUpdates in SwissSalary, so that you are always up to date (recommended).
The library of the latest manuals and other information for SwissSalary will be renewed and extended.
How a file can be downloaded from the Internet?
When you click on the corresponding icon and the download begin (the file you will find under 'Download):
Will I get notified about changes to SwissSalary?
Yes. You will receive information message each time when the latest Update is released. The PreUpdates will be continuously available on our website with no mail notification! You will also be notified by mail about the important PreUpdates!
Can the updates be sent via email?
As a rule, the Updates are only available online. Sending via email is often used in case of problems with some providers related to the size of files and spam/junk filtering.
Are you familiar with our customer and partner portal?
By following https://webportal.swisssalary.ch you will enter our Customer portal. To log in you will need only your email address and a password that you will receive from us. If you have not yet received a password from us, please request it by sending an email at support@swisssalary.ch.
You can change the received password when you first log in to the system.
At the Customer portal you may not only submit and process new support requests (incidents), but also track your own open or already answered mail inquiries at any time. In addition, you have access to our Tasks for further development. You can see which customer requirements have been met and will be delivered with the next Update or PreUpdate. You can also vote for individual tasks, so that you can actively influence the development of SwissSalary.
Just try it!
Do you have questions about our website or downloads?
You can send us an email at support@swisssalary.ch or call our hot line +41 (0)31 / 950 07 77 or your partner. We will be happy to advise you!