Introduction to and brief description of the reporting process

Dear SwissSalary customer

Dear SwissSalary partner

We are pleased to present the manual for the customer-integrated service process from claim to payment, hereinafter referred to as KLE. This contains information on setting up SwissSalary and processing claims from the initial notification to the processing of daily accident benefits.

Incident reports can be recorded quickly and easily and sent to the insurer, even if, for example, the circumstances and exact date of the accident are not yet known. The incident reports are filled in with the data of the affected employee already recorded in SwissSalary. Missing information is then completed largely automatically. After receiving the electronic report, the insurer checks whether and how the company is insured and automatically generates a claim number, which the company's system reports back in the shortest possible time. Furthermore, the company can call up the current status of the case at any time, transmit data on any incapacity to work, receive the corresponding daily allowance statements electronically, and process everything directly in the payroll software.

The list of insurance companies ready to receive can be found at https://www.swissdec.ch/receiver.

We hope you enjoy using the KLE. We highly appreciate your valuable suggestions for improvement and make sure they are implemented.

Your SwissSalary Team