If an employee works for several companies and is to record time for each of them, relevant client can be selected at the top right corner.
The requirement for correct functioning of company switch is that the login (email address) and password (initial and user-defined) of the employee concerned are the same in all cases.
How do I proceed when changing a password due to company switch? The table below describes the most common options:
Field name
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Description / Example
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Admin setting = ‘optional’ password change
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The user logs into SwissSalary EasyRapport with their initial password and changes the password in User settings. This is only done once; the changes are automatically applied to all clients.
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Admin setting = ‘force’ password change
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When logging in for the first time, the user is asked to change their initial password. This is only done once; the changes are automatically applied to all clients.
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After the password has already been changed, another client will be added to the employee.
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If a user has already changed the initial password and now another client is to be added to company switch, it is important that the same initial password as previously stored in this employee’s other personnel cards is stored in the personnel card in the ‘EasyRapport’ section.
The user then logs into SwissSalary EasyRapport again with their login and initial password and changes it in User settings. Here, too, it is important that the user-defined password is identical to the existing one.
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The initial password was set incorrectly in the Employee card. Now a client does not appear in the list of company switch.
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The initial passwords must be identical in all Employee cards of the employee concerned. If this is not the case, the incorrectly stored password must be adjusted accordingly.
The user then logs into SwissSalary EasyRapport again with their login and initial password and changes it in User settings. Here, too, it is important that the user-defined password is identical to the existing one.
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